WE ARE EMAKERS

The e-commerce landscape changes rapidly. In most product categories, more than 20 percent of the total turnover is already being spent through internet and in about 50% of the purchases, the internet is used during the orientation stage.

SMBs often have too little knowledge and time to realize their offline market share online as well, putting their competitive position at risk. Besides, most producers traditionally don’t sell directly to their end customer – while increasingly more clients are actually choosing to buy directly from the producer through internet.

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FULL-SERVICE E-COMMERCE

To be able to play a role of importance in the future, the producing SMB has to digitalize his company processes and has to develop e-commerce activities. It’s not enough to recruit just one e-commerce manager to achieve online successes. E-commerce, in fact, requires various disciplines: developers, designers, marketers, business process managers, etcetera.

EMAKERS is a full-service partner in e-commerce, specifically focused on SMBs with their own product portfolio. The offer of EMAKERS contains more than the traditional web shop. For instance, platforms of third parties are used (such as Bol.com or Amazon), and we gained experience with IoT-applications like the Amazon Dash Button.

E-COMMERCE 2018 - 2020

To reap the benefits of e-commerce, we think these three elements are important: plenty of appeal, an optimal usability and trust (of the customer) in the provider. We therefore explicitly choose for proved and scalable standard technology that’s easy to adapt to the target group. All digital marketing activities can be carried out internally as well.

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For the period of 2018 – 2020 in particular, EMAKERS also focusses on four important trends: mobile first, conversational commerce, cross-border e-commerce en visual commerce.

PARTNER IN E-COMMERCE

EMAKERS aims at a position in the European top 5 regarding e-commerce, within the product range of his customers.

As soon as we – together with our customers – have set clear commercial e-commerce ambitions, we as a partner take the end responsibility to realize them. From A to Z.

At EMAKERS, customers don’t pay for technological development, creative elaboration or (online) campaign costs. We aim for collaborations of at least three years and are also not afraid to invest in our customers. In exchange, we expect a (monthly) commitment from our customers and a remuneration based on the achieved performances.

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For certain operational activities (such as fulfilment of payments, orders and service questions) you can choose between doing those yourself or outsourcing them to other suppliers. For this, you can also use the services of our strategical partners.

Our costumers – big or small – each get assigned a personal e-commerce manager, who will advise you and will operationally take the lead. Depending on the number of activities, he or she will confer with you on a weekly, biweekly, or monthly basis about the results of the efforts.

E-COMMERCE TRENDS 2018

e-commerce-trends-2018

MOBILE FIRST

CONVERSATIONAL COMMERCE

CROSS-BORDER E-COMMERCE

VISUAL COMMERCE

ALL TRENDS

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